CONTACT US

Customer Service

Our customer service team can be reached by email or by SMS Text. We do not offer phone support at this.

Please only reach out using ONE of the methods below - multiple requests via multiple platforms will only delay our responses.

Response Times

Our business hours are Mondays to Fridays, 9am to 5pm, Pacific Time. Messages received after hours or on weekends will be responded to in the order they are received, during normal business hours. While we aim to respond as quickly as possible, some responses may take up to 24-48 hours, depending on volume. During promotions and drops, responses may face additional delays.